FAQ

Join To A Event

2009-11-05T21:47:00Z

You can check the upcoming events from this Events Umbrella's home page.

You can go to the event's site by clicking on More info.

Event site is open depends on event's permission level. You can join to a group by clicking on the Join Now button on the Event home page.

If the event has open membership, you join automatically when you click Join This Group. The group page shows the change in membership status.

If the event requires approval to join, Event Umbrella notifies the group owners of your membership request. You are notified by email of your acceptance or rejection.

Adding A Forum Post

2009-05-20T15:43:00Z

If you have permission to write a forum post, you will see a Write New Post link when you open a forum or if you want to create a new Forum You can click on Create New Forum.

Procedure

1. Click Write a New Post. The Post a Message page displays.It can be a Question and Answer or Discussion thread

2. Specify the forum post settings on each tab.

Compose

- Subject – Specifies the post subject.
- Tags – Specifies tags used for the post. You can click Select Tags to find tags that have already been used with forum posts.
- Email me replies to this post – Specifies whether you will receive notification when a user replies to the post.

Options

- Add/Update – Allows you to upload a file to the post.
- Do not allow replies – Specifies whether users can reply to the post.
- Stickiness – Specifies whether a post is sticky, and if so, for how long. A sticky post displays first in the forum post list. You can specify how long you want a post to be sticky. After the expiration date, the post resets to Not sticky.

Poll

- Include a Poll in this Post – Specifies whether you want to include a poll question with your post. When you click the checkbox, additional fields display on the page.

- Question – Specifies the poll question.
- Description – Describes the poll question.
- Answers – Provides the user with options for answering the poll question.
- Add Answer – Allows you to add a poll answer.
- Expires – Specifies the number of days the poll question will display with the post.

Preview

Shows you what the post will look like before you publish the post.

3. Click Post.

Uploading file to Download section

2009-05-20T15:18:00Z

You can upload a file to your community media page where it will be available to other users to download.

Procedure

Navigate to the media gallery to which you want to upload the file.
Click Upload.

The Upload File page displays.

Click Specify File/URL. The Upload File modal window displays.

Browse from a file or multiple files or type the URL for the file you want to upload.If you have the file(eg. swf files. Get the url ending with swf) on any network then select Link to URl and give the URL.
Click Save to close the modal window.
Complete the remaining media file information, such the name, description, and tag. You can create a tag or you can select a already defined tag from click on the "Select Tags" button and choose.

Click Save.

Requesting Group Membership

2009-05-20T15:15:00Z

ITWorld Canada Events Umbrella supports two methods by which users can request group membership. For groups with closed membership, users must be approved for membership after they apply. For groups with open membership, the user automatically joins upon application.

Refer to the Group Basics for more information about group membership types.

Procedure

1. Open the group you want to join.

2. From the sidebar, select Join This Group (if the group has open membership) or Apply to Join (if the group requires approval to join).

If the group has open membership, you join automatically when you click Join This Group. The group page shows the change in membership status.

If the group requires approval to join, Community Server notifies the group owners of your membership request. You are notified by email of your acceptance or rejection.

Changing Your Avatar

2009-05-20T14:50:00Z

ITWorldCanadaEvents Umbrella is designed to make the user experience as personal as possible. Your avatar helps you personalize your profile and your Community presence. You can create your own avatar or select an avatar from the avatar database that is packaged with ITWorldCanada Events Umbrella.

The first time you log in to ITWorldCanadaEvents Umbrella and view your Dashboard page, you will see a default avatar in the identification panel in the upper-left corner of the page.

Click Change avatar.

The Change avatar modal window displays.

Click Browse to locate the new avatar or You can choose form already uploaded Avatars.
Click Use Uploaded Image to load the avatar. The new avatar is used throughout Umbrella.

Create your own blog

2009-05-19T19:31:00Z

There is no option to create a blog youself. You have to request admin to create a blog for you. For that click on the blogs from top navigation bar.

You will see a "Request New blog" on the right hand side Shortcut box.

Click on the link. It will take you to the Contact/Request Page. You can request a blog there.

Once admin setup the blog you can see your blog/blogs under blog page as shown below.

If you want to check other user's blog you can see that under their "Profile" page "My activity" section. You can see the activity for the blog creation.

You can see a list of blogs here http://laccarling.ca/blogs/Bloggers.aspx

Download Basics

2009-05-06T14:10:00Z

The primary function of the Download main page is to provide you with access to all of your events' media files. You will note that the center of the page contains a list of media files.

You can access your events' Media main page by click on Downloads menu.

Clicking View all media from your home page.

The Events Umbrella Download page looks like this:

Media Sorting Functionality

Events Umbrella also allows you to manipulate how forums content displays on the Media main page. For example, you have several media sorting options:

Name – Lists the media files in alphabetical order.
Most Recent – Lists the media files according beginning with the one most recently loaded to the page to the oldest.
Most Downloads – Lists the media files beginning with the one that has been downloaded most to the least.
Most Popular – Lists the media files beginning with the one that has been most viewed.
Most Comments – Lists the media files beginning with the one that has generated the most comments to the least.

Browse Media Functionality

The Browse Media section displays in the left sidebar.

The list of media groups in this section describes the media files that are available to community users for viewing or downloading. If anybody wants to create new album please send a request to admin. He will create a album for you and then you can upload the media.

Tags Functionality

You can also browse media files by tags. The Tags section contains the list of tags used by the media files. The more common the tag, or the tags used with the most media files, display with the largest font. For example, the 2006 Company Meeting and Corporate Office and CS Dev Summit tags are the most used in the Community Server media files, as shown in the tag cloud below.

When you click on an item in the tag cloud, Events Umbrella opens a page with the list of all forum posts that use the tag. For example, if you click CSModules in the tag cloud, Community Server opens a page that lists all of the media files that use the CSModules tag.

The breadcrumbs just below the Control Panel remind you that you are looking at the media files that use the CSModules tag.

Media Files Functionality

You can open a media file by clicking on the media file name or icon.

The options you see here may be available to all users within the community depending upon the administrative privileges. The following table describes the functionalities:

Functionality	Description
Stop emailing replies to me Email me when someone replies	Specifies whether you are notified by email from someone replies to the file. When you click the link, Community Server resets this setting to its opposite.
Download	Downloads the file.
Add file to favorites Remove gallery from favs	Adds the media file to your favorites list. After you add a file to your favorites list, the Remove gallery from favs also displays. You can click on it to remove the file from your favorites list.

Groups Basics

2009-05-06T14:09:00Z

The primary function of the Groups page is to provide you with access to all of your community’s groups. A group is a mini-community with its own membership consisting of up to one blog, media gallery, and forum.

Community Server allows the site administrator to set up three types of groups:

Public Open Membership – Community users have visibility of group members, group activity, and additional group information in the sidebar.
Public Closed Membership - Community users have visibility of group activity and additional group information in the sidebar, but not of group members.
Private - Community users have no visibility of users or group activity.

Some group activity and functionality may be invisible to you based on group type and your group membership status. All of a group’s content is accessible by members of the group. You will note that the Your Groups section contains a list of the groups to which you belong.

Non-Members - In private groups, non-members cannot view or interact with any content. In public groups, non-members can view (but not interact) with the group's content.
Members - Members can view and reply to existing content (blog posts, media files, forum threads) and view pages. If enabled (via the "Edit Group" form), members can also start new forum discussions or post their own media files.
Managers - Managers can do everything that regular members can as well as the following:
- Post new pages
- Edit and delete their own pages
- Post , edit, and delete blog posts
- Start new forum discussions (including sticky posts, announcements, polls, and video)
- Edit, delete, and moderate forum posts
- Post, edit, delete, and moderate media files.
Owners - Owners can do everything that managers can do as well as edit the group and group theme, add and remove members, and edit pages.

Theming Groups

You can theme each individual group, similar to the way you theme blogs. The owner of each group can select a theme for the group and configure any options exposed by that theme via the Edit Group Theme link in the administrative sidebar of the group.

Customizing Group Themes

The group-related themes are located in the web/themes/hubs/ folder (groups are called hubs within the API and themes). Within theme files, you can use the same <CSMedia:, <CSForum:, and <CSBlog: controls that are used for media gallery, forum, and blog content outside of groups to reference the group's content from these application types. Additionally, the <CSHub: control prefix identifies group/hub-specific data and functionality.

Accessing Groups Functionality

To administer a group, you must log on to Community Server.

You can access your community’s Groups main page by doing any of the following:

Clicking Media on the Control Panel from any page in the community.

Clicking View All Groups from your dashboard.

The Groups main page may look like this:

Browse Groups by Category Functionality

The Browse Groups by Category section displays below the Your Groups section. You can click on any of these groups to navigate to the group’s Web page. From there, you can pursue additional functionality, such as a request for membership to that group.

Groups Functionality

When you open a group, you will see additional functionality.

The Most Recent Content section contains the recent forum and blog posts published in the group. Note the icons to the left of each post indicate whether the post is located in the group forum or the group blog. You can click on the post title to open the post.

The section in the upper-right sidebar contains additional functionality.

The following table describes these functions.

Function	Description
Home	Returns you to the Groups main page.
Blog	Displays the group blog page.
Discussions	Displays the group forum page.
Pages	Displays the group pages.
Members	Displays the group members.
Contact	Displays a member contact page so you can contact a group member.
Cancel Membership	Displays on when you are a group member. Click on the link to cancel your group membership.
Subscribe to group Unsubscribe from group	Specifies whether you are a group subscriber. If you have a Subscribe to group link, you are not a subscriber and you can click the link to subscribe. If you are a subscriber, the Unsubscribe from group link displays. You can click the link to unsubscribe.

Creating a Discussion

2009-05-06T14:09:00Z

As a registered user of your community, you can launch a forum discussion in any group that has open membership.

Procedure

Open the group for which you want to create a discussion.
Click Discussions in the right sidebar.

The Discussions page opens with the list of open discussions displaying.
Click on Write a New Post.

The Post a message page displays.
Compose your message and specify the post properties.
- Subject – specify the post title.
- Enter the post content in the text space.
- Tags – enter the tags you want to use with the post.
- Do not allow replies – Specifies whether you want to allow other users the option of replying to your post.
- Email me replies to this post – Specifies whether you want to be notified when a user replies to the post.
- Post Icon – Select an icon to display next to your post title; or None if you do not want an icon to display.
- Displays a list of discussions launched in the group.
- Previews what the post will look like before you publish it.
Click Post.

Forums Basics

2009-05-06T14:08:00Z

The primary function of the Forums main page is to provide you with access to all of your community’s forums and discussions. You will note that the center of the page contains a list of forum posts.

The Browse Discussions section at the bottom of the main Forums page lists the forum groups and the forums contained in each one.

The above example shows two forum groups: Administrators and Sample. The forums contained in each are in smaller font beneath the forum group title. You can enter a forum by clicking on the group or a forum.

The Itworldcanada's intranet site Forums main page looks like this:

Forum Post Sorting Functionality

Community Server also allows you to manipulate how forums content displays on the Forums main page. For example, you have several forums sorting options:

Most Active – Lists in descending order the forums that have generated the most replies.
Unanswered – Lists the forums that have not generated any replies.
Unread – Lists the forums that have not been read.
Your Discussions – Lists forums in which you have participated in discussions.

Shortcuts Functionality

The Shortcuts section displays in the right sidebar.

View all users – Opens the Browse People page, from which you can search for other users in the community. Click here for additional information.
Posts you have not read – Lists the forum posts you have not read. When you open an unread post, it is removed from this list.
Forum Subscriptions – Opens the Forum Subscriptions page, from which you can subscribe to a forum and view the list of forums to which you have subscribed. Click here for additional information.
Who is online – Opens Who is Online page, which displays all the users currently online. Click here for additional information.

Tags Functionality

You can also browse forums posts by tags. The Tags panel contains the list of tags used by the forum posts. The more common the tag, or the tags used with the most forum posts, display with the largest font. For example, the Blog, Blogs, CS 2.1 and CS 2007 tags are the most used in the Community Server blog posts, as shown in the tag cloud below.

When you click on an item in the tag cloud, Community Server opens a page with the list of all forum posts that use the tag. For example, if you click themes in the tag cloud, Community Server opens a page that lists all of the forum posts that use the themes tag.

The breadcrumbs just below the Control Panel remind you that you are looking at the posts that use the themes tag.

Regardless of how you sort the forum posts, Community Server shows the tags used by each post underneath the post synopsis:

Forum Posts Functionality

You can open a post by clicking on the post title.

The options you in the example above are available to all users within the community regardless of administrative privileges. The following table describes the functionality available from the forum post page:

Functionality	Description
Stop emailing replies to me Email me when someone replies	Specifies whether you are notified by email from someone replies to the post. When you click the link, Community Server resets this setting to its opposite.
Reply	Opens a reply page so you can respond to the post and begin a discussion.
Send to friend	Opens a modal window so you can send a link to the forum post to a friend in the community.
Favorites	Adds the forum post to your favorites list.
Contact	Gives you the following options: Remove the post author from your friends list Send the author an email Launch a conversation with the author View the author’s public profile Search for all posts by the author
Report Abuse	Sends an email to the site administrator to report something inappropriate in the forum post.
Quick Reply	Sends an allow to everyone in your friends list.

If someone replies to the post, Community Server displays the reply below the post content so it is viewable to everyone in the community.

Note the Edit link in the reply section. You can click on it to edit the reply text and add edit notes.

Blogs Basics

2009-05-06T14:08:00Z

Blogs Main Page OverviewThe primary function of the Blogs main page is to provide you with access to all of the blog posts that have been published in the community.

Shows a list of latest updated blogs. You can sort the blogs diplay order.You have several blog sorting options:

Most Recent – Sorts blogs chronologically, beginning with the most recently posted blog.
Most Viewed – Sorts blogs in descending order, beginning with the blog that has been visited most.
Most Commented – Sorts blogs in descending order, beginning with the blog with the most comments by community users.

You can open the blog post by clicking on the blog post title.

Blogs Section

Finally, another important section on the Blogs main page is located beneath the tag cloud and is simply headed Blogs.

This section contains two links that are worth noting. When you click RSS Syndication, Community Server opens the RSS feed page, where you can subscribe to the blog page as an RSS feed.

When you subscribe to a feed, Community Server adds it to the Common Feed List. Updated information from the feed is automatically downloaded to your computer so you can view it in Internet Explorer and other programs.

When you click on Blogs on this Site, Community Server opens a statistical page that breaks out blog data such as the total number of posts, articles, comments, and trackbacks in the blog.

You can see the list of blog posts here http://laccarling.ca/blogs/Bloggers.aspx

Editing Your Profile

2009-05-06T14:07:00Z

ITWorld Canada Events Umbrella Social Platform allows each user within the community to edit the user’s profile.

First, sign in to the Events Umbrella by typing in your name and password in the Umbrella Login section, then hit the Login button. If Login is not displayed, then you are already signed in.

Procedure

From your home page, click Edit in the upper-right corner of the page.

The Edit Your Profile page displays.

Edit your profile properties.

ITWorld Canada Events Umbrella Social Platform also provides two other tabs which contain editable settings.

Site Options

Sign-in Information

Click Save to retain changes.

Signing Into Your Account

2009-05-06T14:06:00Z

Signing Into Your Account

Use the following procedure to sign in to your account.

Procedure

To sign in to the ITWorldCanadaEvents Umbrella and see your personal profile page, type in your name and password in the Community Login section, and then hit the Login button. If Login is not displayed, then you are already signed in.

Once you have signed in, you will see your name in the Community Login section. To access your Profile page, click on your name ( see example below )

The ITWorldcanada Events Umbrella Platform user profile page below is the example of what you will see when you click on your name log in to the ITWorldcanada Events Umbrella.

You can launch all of your community activity from your profile page. You can also access the community blogs, media, forums, and groups from the Control Panel.

If you have forgotten your password click the (Forgot Password) link.

You will be asked to supply the email address you used when you created your account. Click Recover Password. Instructions will be emailed to you.

If you are not a member of the community, you can join by clicking the Join Now link.

To sign out click the Logout link.

Changing Your Password

2009-05-06T14:05:00Z

Use the following procedure to change your Umbrella login password.

Procedure:

1. Open your profile for editing.

To sign in to the ITWorldCanada Events Umbrella and see your personal profile page, type in your name and password in the Umbrella Login section, and then hit the Login button If Login is not displayed, then you are already signed in.

Then hit the Edit icon.

Edit Your Profile page displays.

2. Select the Sign-in Information tab.

3. Click Change Password.

A change password page displays.

4. Make your changes.

5. Click Change Password.

6. Click Save.

Login & General Information

2009-05-06T14:04:00Z

>Profile Overview

When you login to your community, Lac Carling Web 2.0 Community Server Social Platform displays your user profile. The Profile provides you with an overview of your activity within your Web community.
Continue reading ">Profile Overview"
>Creating an Account

To create an account for the community simply click the Join Now hyperlink at the top of the Web page.

Continue reading ">Creating an Account"
>Signing Into Your Account

Use the following procedure to sign in to your account.
Continue reading ">Signing Into Your Account"
>Changing Your Password

Use the following procedure to change your community login password.

Continue reading ">Changing Your Password"
>Editing Your Profile

Lac Carling Web 2.0 Community Server Social Platform allows each user within the community to edit the user's profile.

Continue reading ">Editing Your Profile"
>Adding to Your Favorites List

When you find a forum discussion, post, or media file that you really like, Lac Carling Web 2.0 Community Server Social Platform allows you to identify it as a favorite. It will then display in your favorites list on your dashboard page. Procedure The following steps describe how to add a media file to your favorites list. The steps will...
Continue reading ">Adding to Your Favorites List"
>Subscribing to an RSS Feed

An RSS feed provides you with mirrored content from another Web page or Web site. Lac Carling Web 2.0 Community Server Social Platform allows you to subscribe to RSS feeds so your Web site is updated when the associated Web site is updated. You can subscribe to external feeds or feeds within the community, such as forums, posts, and information from the public profiles of community friends.
Continue reading ">Subscribing to an RSS Feed"
>Viewing Your Activity, adding or deleting comments

Users can use Lac Carling Web 2.0 Community Server Social Platform to have conversations with each other. When you sign in to Lac Carling Web 2.0 Community Server Social Platform, you can check for conversations.
Continue reading ">Viewing your Activity adding or deleting comments"

FAQ

Join To A Event

Adding A Forum Post

Uploading file to Download section

Requesting Group Membership

Changing Your Avatar

Create your own blog

Download Basics

Media Sorting Functionality

Browse Media Functionality

Tags Functionality

Media Files Functionality

Groups Basics

Members - Members can view and reply to existing content (blog posts, media files, forum threads) and view pages. If enabled (via the "Edit Group" form), members can also start new forum discussions or post their own media files.

Managers - Managers can do everything that regular members can as well as the following:

Post new pages

Edit and delete their own pages

Post , edit, and delete blog posts

Start new forum discussions (including sticky posts, announcements, polls, and video)

Edit, delete, and moderate forum posts

Post, edit, delete, and moderate media files.

Owners - Owners can do everything that managers can do as well as edit the group and group theme, add and remove members, and edit pages.

Theming Groups

Customizing Group Themes

Accessing Groups Functionality

Browse Groups by Category Functionality

Groups Functionality

Creating a Discussion

Forums Basics

Forum Post Sorting Functionality

Shortcuts Functionality

Tags Functionality

Forum Posts Functionality

Blogs Basics

Tags

Blogs Section

Editing Your Profile

Signing Into Your Account

Signing Into Your Account

Changing Your Password

Login & General Information